Reference

Privacy Policy for your cricaza account

cricaza keeps your account data, cookie choices, device logs and UPI, Paytm, PhonePe and Google Pay transaction references under one Privacy Policy, so you can open an account…

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cricaza Privacy Policy for your cricaza account
CONTACT PATHS

Three ways to raise privacy requests

Privacy requests work better when you give us the account email, mobile number, last wallet reference and the change you want us to check.

Privacy email Email our privacy contact from the address linked to your account, and include the…
Account chat Use account chat when you are signed in and want to ask how a…
Secure upload If we ask for identity proof, upload it only through the secure account flow…
DATA CARE

Six privacy controls we operate

Our privacy work sits across account access, wallet checks, cookies, fraud prevention, support history and record retention.

Data collection

We collect registration details, login signals, device data, wallet references and support messages when they are needed to run your…

Cookie settings

Cookies help keep your session active, remember basic choices and flag unusual access patterns.

Account security

Login records, IP signals and device checks help us detect account takeover attempts.

Payment records

UPI, Paytm, PhonePe and Google Pay references are stored to match deposits, withdrawals, refunds and support queries.

Retention rules

Some records can be corrected or removed after checks, while transaction and identity records may need to stay for legal…

Request handling

When you ask to access, correct or delete account data, we log the request, verify control of the account, check…

Privacy Policy questions before you join

These answers focus on how the Privacy Policy works for your account, wallet references, cookies and support records. If a detail changes, we update this page and apply the newer wording from the date shown on the site. You should read the policy before opening an account, then contact us if any privacy point is unclear or if your personal data needs attention.

We collect the details needed to create and protect your account, such as name, contact details, login records, device signals and verification data. Wallet references are added when you use UPI, Paytm, PhonePe or Google Pay.

Payment references help match deposits, withdrawals, refund checks and support questions to the correct account. They also help us trace disputed transactions without asking you to share private wallet PINs or unrelated bank details.

Yes, you can ask us to correct account data that is wrong or out of date. We may request proof before changing details that affect login access, withdrawals, identity checks or legal records.

You can request deletion, and we will check what can be removed. Some records may need to stay for legal, security, tax, payment dispute or audit reasons, and we will explain that limit.

Cookies support sign-in, session safety, language choices and account protection checks. You can manage cookies in your browser, but blocking required cookies may affect access to secure account areas.

Access is limited to team members who need the records to answer your request, complete verification, handle disputes or meet legal duties. We do not ask you to send full wallet PINs or unrelated files.

We update the Privacy Policy page when wording changes. For material changes affecting account data, wallet records or privacy request handling, we may also use account messages or email where appropriate.